Demon Forum » Demon Email

1. 

   Sorcha
   Member

   Just checked on webmail. Using the old 
   https://web.mail.demon.net/ site, we have not received any email sent after migration. Tried using the https://webmail.demon.co.uk/ site, but get an outlook interface that isn't familiar, and it's not obvious what to enter, eg what email address. The data required doesn't correlate to the old webmail setup. I've tried various options, but nothing works.

   
   

   Help would be much appreciated.

   Sorcha

   Posted on 05/3/12 - 20:48 #
2. 

   Rob
   Administrator

   To login to the new webmail server you'll need to use the https://webmail.demon.co.uk address.

   
   

   Login using your email address -  administrator@yourhostname.demon.co.uk (catchall) and your account password you received in your migration email.

   
   

   The new mail platform requires you to login with your email address rather than just your hostname.

   Posted on 05/3/12 - 20:57 #
3. 

   Sorcha
   Member

   Thanks Rob. I can get on now. All the messages that bounced earlier from our mail system seem to have appeared here - I'll leave you to reply to that query separately.

   I see that the interface doesn't remember the email address, as the old system did, which is a pain as it's a long job to type 'administrator@....' Any chance of changing this?

   Sorcha

   Posted on 05/3/12 - 22:22 #
4. 

   allison
   Administrator

   Hi Sorcha,

   I'll have a chat to our developers today and reply later with an update.

   Thanks,

   Allison

   Posted on 06/3/12 - 09:45 #
5. 

   allison
   Administrator

   Hi Sorcha,

   If you select "private computer" as an option on the front screen then it will remember your email address.

   Hope that helps,

   Allison

   Posted on 06/3/12 - 12:39 #

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